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Frequently Asked Questions

We offer a wide variety of marketable rugs and mats; including area rugs, runners, outdoor rugs, doormats, and large and commercial-size mats. Modern, Minimalist, Abstract, Hand-carved and Geometric Designs.

Our minimum order is £500, however, we are flexible and lower order quantities will be accepted depending on availability and courier charges. For single-item orders, our dropship pricing will apply.

We accept secure payments through bank transfers.

We offer same-day dispatch and next-day delivery. Next-day delivery charges may apply. Standard delivery can take up to 2 Business Days depending on the selected shipment method, any upcoming Bank Holidays, and/or Weekends.

We offer Free Shipping for all pallet orders that meet our minimum order requirement. Extra shipping charges may apply for orders that do not meet the minimum requirement.

Approximately 96% of our product range is OEKO-TEX certified, guaranteeing that our products are free from any harmful substances. A considerable part of our rug collection is made using sustainable materials like jute, cotton, and regenerated yarn. Our mats range includes recycled cotton and recycled PES materials. Our manufacturing process complies with all Environmental and Quality Management Systems, including a zero-water waste process.

Setting up a wholesale account is easy. Simply fill out the registration form on our website, and we will guide you through the process, or contact our team for more detailed information. Click here to Register

Yes, we provide drop shipping services, allowing you to sell our rugs directly to your customers without the need to hold inventory.

We provide marketing materials, high-quality product images, and descriptions to help you promote and sell our rugs more effectively.

Yes, we offer volume discounts based on the order size.

We offer returns and replacements only for defective products. Contact our team within 30 calendar days of receipt.